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Message to our support team

We already know what your request is about. With your order number and order email, we’ll find your order right away.

  • My code is missing
  • Pending
  • Bank transfer
  • Answer read
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You’ll find it in your order and payment confirmation.

The address you ordered with. Otherwise we can’t find the order.

So we can see whether the waiting time is already over.

For example, date, amount and sender of the payment.

At least 20 characters

We usually reply within 24 hours by email to the address from your order. We explain how we handle your details in our privacy policy. Privacy