Usually it’s one of two reasons
Either the identity check wasn’t completed or was rejected, or the product was temporarily unavailable from the provider. If you’ve already paid, we’ll automatically refund the amount to your original payment method.
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Cancel or get a refund My order was cancelled – why?
Either the identity check wasn’t completed or was rejected, or the product was temporarily unavailable from the provider. If you’ve already paid, we’ll automatically refund the amount to your original payment method.