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Login, account & VGO XP

Login, account & VGO XP Wrong email address on the order

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Step 2

We’ll check this manually

For security reasons, you can’t change the email address of an order yourself. We’ll look into the case and make sure the order really belongs to you. To do this, send us the order number and your proof of payment.

Message to our support team

We already know what your request is about. With the order number and proof of payment, we’ll find your order and make sure it belongs to you.

You’ll find it in your order and payment confirmation.

That’s where we’ll reply. If you know the mistyped address from the order, please add it to your message below.

For example, date, amount and sender of the payment.

At least 20 characters

We usually reply within 24 hours by email to the address you enter above. We explain how we handle your details in our privacy policy. Privacy

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