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Fraud & orders you didn’t place

Fraud & orders you didn’t place The most common scams

How to spot the most common scams

The stories change, the pattern stays the same: you’re supposed to buy voucher codes and hand them over to someone you don’t know personally. No one legitimate asks for payment by voucher code.

  1. 01 Delivery service A message supposedly from DHL, FedEx, UPS or DPD demands a fee paid by voucher code. Real delivery services never ask for that.
  2. 02 Buying on online marketplaces When buying via eBay, Kleinanzeigen, Leboncoin or Facebook Marketplace, you’re asked to pay a fee in advance by voucher code. After that, contact breaks off.
  3. 03 Invoice or fine An outstanding invoice or a fine is supposed to be settled by voucher code. Companies and authorities never ask for that.
  4. 04 Emergency stories Someone supposedly needs money urgently – for food, an operation or a trip. Even so, don’t hand over any codes.
  5. 05 Online romance Someone you know from the internet but have never met keeps asking for codes. Sooner or later, contact breaks off.
  6. 06 Paying for someone else’s order A seller offers you something cheaply and you’re supposed to transfer the amount to us with an order number. The seller then gets the code – and you never get your goods.
  7. 07 Fake phone support Someone pretends to be a Microsoft employee and wants to access your computer. Afterwards, purchases are made in your name – never give anyone remote access.

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