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Fraud & orders you didn’t place

Fraud & orders you didn’t place An order you didn’t place

What’s it about?

Step 2

Get in touch immediately

If the order hasn’t been delivered yet, we can stop it. Also inform your bank, PayPal or Klarna, and change the passwords for your email account and your payment accounts.

Message to our support team

We already know what your request is about. With the order number, we’ll find the order right away.

You’ll find it in your order and payment confirmation.

That’s where we’ll reply. If you received the email about the order, it’s best to use that address.

One order number per line.

At least 20 characters

We usually reply within 24 hours by email to the address you enter above. We explain how we handle your details in our privacy policy. Privacy

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